Reports To: Administrative Director 
FLSA Status: Non-Exempt, Temporary, Hourly Employee 
Estimate Length of Temporary Position: May 2025 – Late November/Early December 2025
Hours: Monday – Thursday, 8 AM - 5:15 PM; Friday, 8 AM – 1 PM
Pay Range: $15.00-$17.00 per hour, depending on experience 

Job Purpose/Nature of Work: Responsible for scheduling appointments; taking messages; answering patient questions about WHC; registering patients; collecting patient fees; documenting patient services and payments; admitting and directing visitors in accordance with WHC security protocols; assisting those who may become emotionally charged in a professional manner; providing medical and front office support services; and all other duties as assigned.   

Essential Duties/Responsibilities: 

• Provides computerized patient registration in a timely manner, including accurate documentation and collection of patient fees and demographic and insurance information; instructs patients on completion of forms; determines patient eligibility for programs and appropriate services; monitors waiting room activity; and answers patient inquiries

• Monitors and controls visitor access according to WHC security protocols; determines the nature of visits and announces visitors to appropriate staff  

• Collects patient documents after completion; attaches documents to the appropriate patient charts and ensures that they are completed, signed and witnessed 

• Receives and properly documents messages for WHC personnel and medical providers  

• Documents patient appointment information  

• Assists with duties such as billing routines and/or data entry when able and/or as needed  

• Prepares accurate daily close computer reports, encounter forms and bank deposits, and submits with all associated documentation 

• Complies with all WHC protocols regarding patient identification and confidentiality  

• Works with staff, clients, and others in a professional, cooperative manner and in accordance with all WHC policies

Minimum Qualifications/Requirements: 

• High School Diploma or GED 

• Good computer and keyboarding skills  

• Excellent communication skills  

• Good working knowledge of reproductive health concepts  

• Excellent chart management skills 

• Ability to document accurately  

• Ability to work and adapt quickly in a high-paced atmosphere  

• Basic bookkeeping skills  

• Ability to accurately process cash and credit transactions  

• Ability to file alphabetically and numerically  

• Dependable  

• Ability to work Monday – Thursday, 8 AM – 5:15 PM and Friday, 8:00 AM – 1:00 PM

Interested? Please email your resume to vania@womenshealthwv.org. Applications accepted until position filled.